Why ChatGPT is not an employee
An agent built with Nova does not wait for someone to open a chat window.
As a Nova Run customer, you reach us around the clock on the emergency number in your contract. Most incidents are caught and stopped by our systems before you hear about them.
Not a customer yet and need help? Get in touch. We'll tell you quickly and honestly whether and how we can help.
Guardrails decide most requests: vetted rules our systems execute, traceable and logged. Where a rule isn't enough, a person decides. Our people use AI to analyze what happened and turn it into new guardrails.
The 20% are the ones that matter.
In seconds, by a vetted rule.
Where no rule applies, experience decides.
What happened, and why?
Operations get better every month.
One site, a written report, €2,000. We look at what you run and write down what we find. Even if the result is: you don't need us.
The assessment covers one site; we agree on scope and dates together before the start. Your request alone creates no entitlement to have it carried out. If you commission Nova Run or Nova Change within six months of the report being handed over, we credit 50% of the fee against it. All prices are net and exclude VAT. You keep the report, even if you engage someone else afterward.
30 minutes. We listen and tell you honestly whether and how we can help.