Nova Run
In an emergency, you know who to call.
As a Nova Run customer, you reach us around the clock on your own emergency number. We contain, restore and document.
Typical starting points
- „When things really go wrong, nobody knows who to call.“
- „After the last incident, it took days before everything ran again.“
What we do
In an incident, every hour counts. Nova Run customers have their own emergency number, around the clock. We assess the situation, contain the damage and restore operations. Afterward, we document what happened, as the basis for insurance, regulators and the follow-up work with Nova Defense.
How a response runs
- immediately
Assessment
What's affected, how big is the damage?
- as fast as possible
Containment
The attack is stopped, affected systems are isolated.
- afterward
Restoration
Operations run again, the incident is documented.
The around-the-clock emergency number applies to Nova Run customers. If you're not a customer yet, you can reach us through the channels on the emergency page. For Nova Run customers, response is included to the extent the contract defines; anything beyond that we bill by effort. Without a contract, every response is charged.
We bill the follow-up work by effort. What it costs depends on the incident and cannot honestly be said in advance. It belongs to Nova Defense and is commissioned separately.
Part of Nova Run. Emergency and recovery plans in advance: Emergency planning in Nova Defense. Not a customer yet? Go to the emergency page.
Be prepared before it happens.
30 minutes. We'll talk about what an incident would look like for you.